Privacy Policy
Last updated: October 16, 2026

1. Who We Are
The website https://lestricotsdelyne.com is published by Marilyne Carrière, sole trader (French auto-entrepreneur), under the name Les Tricots de Lyne.
Address: 16 rue Jules Verne, 69240 Thizy-les-Bourgs, France
Email: les.tricots.de.lyne@gmail.com
I am the data controller for your personal data.

2. What Data Is Collected and Why

Orders
When you buy a pattern, I collect your first name, last name, email address and billing address. This data is used to process your order, send you your pattern and issue your invoice.

Payment
Payments are processed directly by PayPal and Stripe. I never have access to your bank details.

Their privacy policies are available here: https://www.paypal.com/fr/legalhub/privacy-full and https://stripe.com/fr/privacy

Customer Account
If you create an account, your profile information and order history are stored. You can view, edit or delete them at any time from “My account”. If you request a password reset, your IP address is included in the reset email.

Contact Form
When you write to me through the contact form, I collect your first name, last name, email address and message, solely to reply to you.

When you leave a comment, the data entered in the comment form, your IP address and your browser’s user agent are collected to help detect spam. An anonymised string created from your email address (a hash) may be sent to the Gravatar service to check whether you use it. Its privacy policy is available here: https://automattic.com/privacy/. Once your comment is approved, your profile picture will be publicly visible next to it.

Comments are checked by the Akismet anti-spam service, which receives the content of the comment, your IP address and your email address for this purpose. Its privacy policy is available here:: https://automattic.com/privacy/

Newsletter
If you subscribe to the newsletter, your email address [and first name] are used solely to send you news from Les Tricots de Lyne. Emails are sent through MailerLite. You can unsubscribe at any time using the link included in every email. MailerLite’s privacy policy is available here: https://www.mailerlite.com/legal/privacy-policy

3. Cookies This website uses cookies that are necessary for it to work: shopping cart, account login and language selection. If you leave a comment, you can choose to save your name, email and website in cookies so you don’t have to enter them again. These cookies expire after one year. Website Analytics This website uses Koko Analytics to count visits anonymously. No personal data is collected, no cookies are used, and the statistics are stored on this website only, without being sent to any external service.

4. Embedded Content from Other Websites
Articles on this website may include embedded content (videos, images, Pinterest posts, etc.). Embedded content behaves exactly as if you were visiting the other website directly, which may collect data about you, use cookies and track your interactions, especially if you are logged in to that website.

5. Who Has Access to Your Data
Your data is never sold or transferred. Only the following have access to it, and only as far as necessary:

  • myself;
  • my web host, Hostinger (Lithuania, European Union);
  • the payment provider you choose: PayPal or Stripe;
  • the Akismet anti-spam service (Automattic, United States), for comments only;
  • the MailerLite newsletter service (Ireland, European Union), for subscribers only.

6. How Long Your Data Is Kept

  • Order data and invoices: 10 years, in accordance with accounting obligations.
  • Customer account: until it is deleted, or after 3 years of inactivity.
  • Messages sent through the contact form: as long as needed to reply, for a maximum of 3 years.
  • Comments: kept indefinitely, so that your following comments can be recognised and approved automatically.
  • Newsletter subscription: until you unsubscribe.

7. Your Rights
Under the GDPR, you can ask to access, correct or delete your data, restrict or object to its use, or receive it in a file. Data I am legally required to keep, such as invoices, cannot be deleted before the end of its retention period.
To exercise your rights, email me at les.tricots.de.lyne@gmail.comI will reply within one month.
If you believe your rights have not been respected, you can file a complaint with the CNIL, the French data protection authoritywww.cnil.fr).